Collaborators: Mojtaba Salem, Prof. Niels Van Quaquebeke, Prof. Maria Besiou

We are working to investigate how and under what conditions authoritarian leadership is an effective strategy to lead aid workers during humanitarian operations.

For more information on this project, please contact Mojtaba Salem.

Collaborators: Mojtaba Salem, Prof. Niels Van Quaquebeke, Prof. Maria Besiou, Louisa Meyer

We investigated how intergroup leadership style can address operational challenges in providing relief and developmental aid to beneficiaries through effective management of highly diverse local and expatraite subgroups in humanitarian aid field offices. 

This research is published at Production and Operations Management (POM) journal. For more information on this project, please contact Mojtaba Salem.

Collaborators: Mojtaba Salem, Prof. Niels Van Quaquebeke, Prof. Maria Besiou  

We explored the role of field office leaders—specifically, how their 'boundary-spanning behaviors' can inspire collaboration between the local and expatriate staff groups, and therefore facilitate their joint learning and creative problem solving capabilities. 

This research is published in Journal of Organizational Behavior (JOB). For more information on this project, please contact Mojtaba Salem.

Collaborators: Prof. Maria Besiou, Prof. Luk Van Wassenhove

In this paper, we highlighted challenges in matching practitioner needs with academic publications and outline the great opportunities for impactful and relevant research.

This research is published in Manufacturing & Service Operations Management (MSOM) journal. For more information on this project, please contact Prof. Maria Besiou.

Collaborators: Prof. Gloria Urrea, Prof. Alfonso Pedraza-Martinez, Prof. Maria Besiou

We investigated the role of volunteer experience and storehouse congestion in the preparation of orders using a multi-method approachat at a charity storehouse operated by a large faith-based organization. Contrary to extant literature on team collaboration, we found that, under disaster conditions, a “controlled congestion” policy at the storehouse delivered the best performance metrics.

This research is published at Production and Operations Management (POM) journal. For more information on this project, please contact Prof. Maria Besiou.

Collaborators: Prof. Laura Turrini, Prof. Maria Besiou, Prof. Dominik Papies, Prof. Joern Meissner

We investigated how humanitarian organizations can leverage public attention, disaster and appeal characteristics to improve their fundraising policies. A better tailoring of fundraising expenditures will increase the organizations' efficiency and enhance their operational performance.

For more information on this project, please contact Prof. Laura Turrini.

Collaborators: Prof. Maria Besiou, Prof. Luk Van Wassenhove

Alternative methodologies are required if we are to gain insight into the most important drivers of socially responsible operations in order to apply traditional operations research (OR)/management science (MS) models correctly. This study presented an umbrella approach which combines different methodologies to tackle the complexity, unfamiliar context, and counter‐intuitive behavior of socially responsible operations at the overall system level. 

This research is published in Production and Operations Management (POM) journal. For more information on this project, please contact Prof. Maria Besiou.